Service Available Tuesday through Saturday, 10 a.m.-6 p.m. (ET)
Our expert staff is available five days a week through Ask a Genealogist online chat! Do you have questions about how to get started with genealogical research or where to locate a particular record? Stumped on border changes in a particular town or how to access an online database? We are here to help!
When an expert is available, you may click on the chat icon in the lower right-hand corner of this web page, enter your question in the chat box and one of our experts will connect with you soon.
Chat is limited to less than 15-minute inquiries. If you’d like to speak with an expert, please review our Consultations service.
We Can Help
- Explain how to use a particular website or resource
- Answer brief local history questions
- Define an unfamiliar term or phrase in a record
- Make recommendations for where to find records
